Testimonials for NH WaterCare, Corp

Great Team. Competent responsive and thorough!  

Dear Matt, Thank you for responding to quickly to our distress call a couple of weeks ago. Even though it was false alarm, you were most understanding. We have been satisfied customers of NH WaterCare for over twenty years. However, since you took over the business service has improved considerably. You've been someone we can count on to respond quickly and you have always been able to solve the problems, large or small. For example, during your annual maintenance visit a year ago, you discovered a problem with out aging water pump and took the initiative to locate and schedule a reputable contractor who replaced the pump with in 24 hours, thus avoiding a major inconvenience. This was truly an emergency situation and we appreciate your positive action to quickly resolve the problem.  We are looking forward to continuing our association with NH WaterCare in the future. Sincerely,  Daver and Ann Repak

Chris, explained what he was doing we discussed new options, he was polite and efficient.  

This company did a completely thorough job with my water problem. They tested the water, gave me good advice about updating equipment and repair. They took time to explain in detail what needed to be done. They are reasonable in pricing, gave me good advice, were clean honest and trustworthy. I would hire them again. They went beyond the call of duty by helping with another appliance in addition to their job.  

It's been two years since you redesigned and rebuilt our water filtration system. I want to report to you that is is working perfectly, and far better than the old system. Your service has been great for the 15 years that we owned this house. However when things went wrong, and and we really needed help, your really proved yourself to be honest, smart, creative, quick to respond, and incredibly reasonably priced. Frankly, I charge way more to fix a luxury item (pool or hot tub) than you do to fix the water that I need to live. In fact, without a good water supply, my home has no value.  The original WaterCare system that was in the house was keeping our water perfectly fine, when we received an offer for a few water tests from one of your competitors. He was actually astounded that the WaterCare system in place was doing such a great job handling the iron in our water. However, he suggested adding a special system to pre-treat the water. What a mistake! That system quickly clogged and dropped our water pressure, yet its design required cutting copper pipes to clean it out! Eventually, we asked you for help with their system. Once you rebuilt it, we have had no problems, no iron stains, and great pressure.  When our well pump failed, you diagnosed it on the phone, recommended a contractor to fix it immediately, and even stopped by to check in on us!  Than you so much for all of your help and attention to detail We recommend you to all of our friends. Cordially, Dennis DiPaolo and Jeanne Larssen Owners: Seasonal Specialty Stores - Amherst, NH

Great customer service

My preference is for a local business and I have been fully satisfied with the equipment installed and with the men who have serviced it. My own carpentry project caused a problem with the purifier system at one point; but repairman came right out to fix it.

Hi Matt, Wanted to thank you for a great job servicing our water softener system at our home in Francestown recently. You were able to figure out what the last guy did incorrectly and configure the timer properly. It's working great now and the water quality is very good. Thanks again, -Andy Paul Francestown 

Very thorough prompt friendly  

Dear Matt, We would like to express our appreciation for all the hard work you put into modifying the water in our home. It is obvious that you are willing to do your best on the task at hand. We thank you for taking the time to listen to our water troubles and concerns as well as explaining what needed to be done at our level of understanding. We are impressed with the fact you answer your own telephone promptly and professionally sometimes with a bit of humor for good measure. The few times we actually had to leave a message, I was pleasantly surprised at how quickly you returned the call. You also took care in keeping your work area neat and clean, "Hats off to you!" Thanks again for a job well done! Sincerely, Karen Joki

Prompt, dependable service  

On time, efficient, friendly!  

Excellent service, great people.  

Customer service! Matt was great to work with and the installation guys were awesome as well!! Knowledgeable, respectful had no problem running the pipes where I wanted to keep them out of the way. And gave me an in-depth tutorial on my new system.Thank you!!

Prompt and professional. :)